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PRIVACY POLICY


Employers Direct Insurance Company ("Employers Direct") is dedicated to providing
exceptional products and services and effective claim" management. As part of that
effort, we recognize that current or prospective customers who visit our website or who
use our interactive web services may disclose sensitive information to us, and thus we
respect and safeguard the privacy of all who visit our website.

Because gathering your information is integral to some of the services we provide to you,
we want you to understand what information we collect and how the information we
collect is used and safeguarded.

The Information We Collect and How We Use and Disclose Information
The Employers Direct website is designed to give current customers, prospective
customers, and visitors a confidential means of gathering information about Employers
Direct, about our products and services, and for doing business with us over the Internet.

Whether you are a current or prospective customer, our level of information gathering
varies depending on the services that you request from us. When we do gather
information from you, it is so that we may better meet your needs or to offer products or
services to you. We collect information about you from a variety of sources, such as:
  • Applications, claims reports, and other forms you submit to us including those provided over the telephone or online to set-up, access, manage, or administer your accounts or insurance claims; to obtain a policy quote; ask a question; or register for an Employers Direct sponsored event;
  • Your transactions with us, such as payment history, account balance, or payment method;
  • Credit bureaus, such as credit standing or credit score, to offer payment plan options;
  • Medical record information supplied by medical care professionals and institutions, only to process, evaluate, or defend claims. We do not collect or share medical information other than as required or allowed by law.
We do not disclose information about you to anyone unless such disclosure is expressly
authorized by you, required or allowed by law, or is necessary to enable our employees or
authorized agents to perform functions for Employers Direct.

For example, we may disclose any non-public personal or medical information that we
collect about you to:
  • Companies that perform services on our behalf;
  • Companies that assist us with underwriting or processing applications or payments;
  • Companies that assist us with evaluating, adjusting or defending claims.

When we use third parties to assist us we do not permit them to use our customer¿s,
prospective customer¿s, or claimant¿s information for any other purpose. Any disclosure
of your policy number shall only be to a recipient authorized by law. We will not disclose
your non-public personal or medical information to a nonaffiliated third party for
marketing purposes of any kind, including telemarketing, direct mail marketing, or
electronic mail marketing.

Moreover, if you are a current customer of our claims services products, you may be
asked to provide non-public personal information concerning your employees in
connection with a claim for workers¿ compensation benefits. You can rest assured that
this information is shared with third parties only with notice to the involved employees,
or without notice as expressly required or permitted by law and is subject to a security
program consisting of physical, electronic, and procedural safeguards (including
encryption of any Social Security Numbers at all times) designed to ensure the security
and confidentiality of that information.

We may also subscribe to certain insurance support organizations that maintain
information for among other things to detect or prevent fraud or criminal activity in
connection with insurance underwriting or insurance claims activity. Information we
obtain from an insurance support organization may be retained by that organization and
disclosed to other persons.

If you are simply visiting or navigating our website, Employers Direct will not sell or
share non-public personal information, such as individually identifiable information like
your name, address, e-mail address, social security number, or telephone number,
gathered from you. However, while you are visiting or navigating our site, our web server
may collect anonymous, non-personally identifiable information from you, such as your
domain name, IP address, and the type of browser you are using. Such information is
gathered for statistical purposes and may be used to better allow us to understand our
users' interests and preferences. This information will not be disclosed to anyone outside
Employers Direct unless necessary to better meet your needs, to offer Employers Direct
products or services to you, or allowed or required by law.

Additionally, when you visit or use our site, we may place a "cookie" on your browser.
"Cookies" are small pieces of information transferred from our website to your hard drive
that contain a unique identifier recognized by our web server. They allow us to track
usage and facilitate your access to and use of this site by allowing your experience on our
website to be customized and permit us to authenticate your identity as a returning user
when you browse portions of the website restricted to registered users.

Our "cookies" do not track your activity on third party sites. We do not use "cookies" to
gather personal information about you and we do not link them to identifiable
information, such as policy number. The "cookies" only enable someone to use our
website more easily. You do not have to accept "cookies" from our site, but if you refuse
a "cookie," you may not be able to browse the restricted areas of our website for security
reasons.

Our policies and practices regarding the collections, use, and disclosure of information
about former customers are the same as those regarding the collection, use, and
disclosure about current customers.

Protecting The Information We Collect
We understand that you may submit confidential and sensitive information to our website
and we utilize stringent, industry recognized security measures to protect against loss,
misuse and unauthorized viewing of the information you provide to us.

Access to confidential information that you provide to Employers Direct via the input
forms provided on this website is limited to authorized employees and agents of
Employers Direct who are trained in the proper handling of our prospective or current
customer¿s information and who must have it to provide products and services to you.
Additionally, in order to safeguard the privacy of information that you submit to this
website, Employers Direct maintains physical, electronic, and procedural safeguards that
comply with applicable federal and state law, including SSL encryption, firewalls, user
authentication systems and access control mechanisms to control access to any non-
public personal information that may be shared over this website. Employers Direct is
committed to ongoing testing and updating of our technology and security measurers to
protect information about you.

You are advised that information sent via e-mail, or by other methods across the world
wide web, to Employers Direct are not secure transmissions, and Employers Direct
makes no guarantees regarding the privacy of such submissions while they are in transit.
If you wish to communicate confidential information to us, we recommend using a non-
cellular telephone rather than email.

Your Right to Review and Correct Information
If you wish to review your personal information, please send a written request to:

Underwriting Department
P.O. Box 5042
Thousand Oaks, CA 91359

Include your name, address, telephone number, and policy number. We may charge a
small fee to collect and send the information to you.

If you see any mistakes, let us know and we will review it. If we agree, we will correct
our files. If we disagree, you may file a short statement of dispute with us. Your
statement will be included with any information we disclose in the future. We will also
send the statement to anyone you ask that received the information in the past two years.

Non-Employers Direct Websites
This website may contain links to other internet sites ("third-party sites") that are not
owned or maintained by Employers Direct. Employers Direct is not responsible for the
privacy practices or content of any other website that may be linked to the Employers
Direct website. Any links to third-party sites are included for your convenience and if
you link to one of these websites you are transferred to another website beyond the
control of Employers Direct. Your privacy at such sites will be governed by the privacy
policy at that website and not by Employers Direct¿s privacy policy. Thus, we encourage
you to read the privacy statement of any linked site as their privacy policy may differ
from ours.

Changes to This Policy
Employers Direct may change this privacy policy statement at any time. Therefore we
advise that you check back with us from time to time to determine how such changes
might affect you. This policy statement is not intended to and does not create any
contractual or legal rights on behalf of any party. If you have questions concerning our
privacy policy, please contact us at P.O. Box 5042, Thousand Oaks, CA 91359.

Privacy Notices Required By Law
The Privacy Policy outlined on this website pertains only to this website. In other
instances Employers Direct may be required by law to provide you with a privacy notice
that reflects its privacy policies and practices. In such instances, the privacy notice
provided to you by Employers Direct controls to the extent there are any inconsistencies
between this website privacy policy and any other privacy notice Employers Direct may
be required by law to provide.