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PRESIDENT’S WELCOME Dear Customers and Business Partners: As your workers’ comp insurance provider, we share a common goal – the financial success of your company. The growth and profitability of the policyholders we insure are crucial factors to our own growth and performance. That is why I recently challenged our workers’ compensation service team at Employers Direct and their colleagues at Plenary Insurance Services, our employee benefits consulting subsidiary, to join together with an important mission: do everything possible to improve the return on investment that our policyholders are making to improve the wellness and productivity of their workforce. We are very pleased with the response that our policyholders have already given the Plenary team. Many of you are collaborating with our marketing and service representatives and taking important first steps. We are taking every appropriate action to coordinate workers’ comp services with those provided by health care and other employee benefit providers. The costs of health care in the United States are rising at the fastest rate in history, four times faster than wages over the past seven years, and experts are projecting health care costs will double again by 2016. Securing control over rising health care costs is a high priority issue for business owners and financial managers who understand its impact on competitiveness, growth, and profits. As a business manager myself, I appreciate the importance of this issue and believe that the path to growth and profitability of our mutual companies is to adopt best practices strategies that support and maintain a healthy workforce and safe workplace. When your workforce is healthy, good things happen. Turnover rates go down, and productivity goes up. Workplace accidents decline, morale improves, and both workers’ comp and health care costs go down. The results are increased competitiveness, higher profits, and growth. The obesity epidemic of the American worker and dependents, the problems of back and joint injuries related to a sedentary lifestyle, and tobacco/alcohol-related illnesses and deaths are in the news. The less discussed problems of “Presenteeism” are equally important to understand what drives the productivity of your workforce. Presenteeism means that workers have showed up for work but are unable to work effectively for We encourage our policyholders to take a stand and become our partners in this campaign to improve the wellness and productivity or their workforces. Time is of the essence, and the consequences are critical for those managers that choose to build a high-performance workforce platform and successfully compete in our global economy. The main drivers previously mentioned of high health care costs are present for all types and sizes of companies. Most Fortune 500 companies are already addressing this crisis by aggressively implementing wellness and productivity enhancing programs. In the coming months, we will request an opportunity to show you how your decision to become a policyholder of Employers Direct has uniquely positioned you for highly preferred status among top-ranked health care and employee benefit providers. These same successful strategies that Fortune 500 companies are implementing to assure their growth and profitability are now available through the services offered by our employee benefit consulting subsidiary, Plenary Insurance Services, Inc. I invite you to contact your Employers Direct representatives for more information on this subject or contact me directly via email at jlittle@employersdirect.com. We thank you for your business partnership. Sincerely, Employers Direct Corporation James E. Little |